Shipping policy
At Funk Vibes, every product is carefully processed and packed to maintain the quality and standards of our brand. By placing an order on our website, you acknowledge and agree to the following shipping terms.
Domestic Shipping (India)
We ship across India through our trusted logistics partners.
Processing & Dispatch
• Orders are generally processed and dispatched within 3–5 business days.
• Certain products, including limited edition, made-to-order, embroidered, high-demand, or pre-order items, may require additional processing time. The estimated dispatch time for such products will be mentioned on the respective product page wherever applicable.
Delivery Timeline
• Delivery timelines vary depending on the shipping destination, courier service, and local logistics network.
• Any estimated delivery date provided is only an estimate and should not be considered a guaranteed delivery commitment.
Delays Beyond Our Control
While we always strive to dispatch and deliver orders as quickly as possible, delays may occur due to circumstances beyond our reasonable control, including but not limited to:
• Manufacturing or production delays
• Quality control inspections
• High order volumes or seasonal demand
• Supplier or raw material delays
• Courier or logistics partner delays
• Weather conditions, natural disasters, floods, heavy rainfall, storms, or other environmental factors
• Government restrictions, strikes, transportation disruptions, customs inspections, or public holidays
• Technical issues, warehouse operations, or any other unforeseen events.
Funk Vibes shall not be held liable for any delay arising from such circumstances. These delays shall not constitute grounds for cancellation, refund, compensation, or damages.
Shipping Address
Customers are responsible for providing complete and accurate shipping information at the time of placing the order.
Any delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address details shall be the customer's responsibility.
Failed Delivery
If an order is returned to us due to:
• Incorrect or incomplete shipping address,
• Customer unavailability,
• Refusal to accept delivery,
• Failure to provide required OTP (where applicable),
• Failure to respond to courier attempts,
the customer may be required to pay additional shipping charges for re-dispatch. Shipping charges are non-refundable.
Out of Stock / Inventory Issues
In rare situations involving inventory discrepancies, production limitations, or technical issues, Funk Vibes reserves the right to:
• Dispatch the order once stock becomes available,
• Replace the unavailable product with a similar or higher-value product (subject to customer confirmation where applicable),
• Issue store credit or a refund at our sole discretion.
International Shipping
We proudly ship worldwide using trusted international courier partners.
Processing & Dispatch
International orders are generally dispatched within 3–7 business days, subject to product availability and order verification.
Delivery Timeline
International deliveries typically take 7–15 business days after dispatch. However, delivery times vary depending on destination country, customs clearance, and courier operations.
Customs Duties & Taxes
Import duties, customs charges, VAT, and local taxes are not included in the product or shipping price unless specifically stated.
These charges are determined by the destination country's authorities and must be paid by the customer.
Returns & Exchanges
International orders are not eligible for returns or exchanges.
If you receive a damaged, defective, or incorrect item, you must notify us within 36 hours of delivery by emailing customer@funkvibes.com with clear photographs and an unboxing video. Claims submitted after this period may not be accepted.
Failed Delivery
If an international shipment is returned due to:
• Incorrect shipping information,
• Failure to pay customs duties,
• Refusal to accept the shipment,
• Customer unavailability,
shipping charges are non-refundable, and any re-shipping costs will be borne entirely by the customer.
Cancellation
International orders cannot be cancelled once placed. Modification requests may be considered only within 24 hours of placing the order and solely at the discretion of Funk Vibes.
General Terms
• Ownership and risk of loss pass to the customer once the shipment is handed over to the courier partner.
• Funk Vibes reserves the right to choose or change the shipping partner without prior notice.
• Delivery timelines are estimates only and are subject to change without notice.
• Funk Vibes reserves the right to amend, modify, or update this Shipping Policy at any time without prior notice.
• By placing an order, the customer agrees to all terms mentioned in this Shipping Policy.
Need Help?
For any shipping-related queries, please contact us at:
Email: customer@funkvibes.com
